Campaign Management Software to Optimize Contact Center for Government and Public Sector
Activate a proactive citizen engagement transformation adding Acqueon to your existing contact center.
Government & Public Sector Leaders Trust Acqueon
Easy to Use; Easy to Personalize
Simplify proactive citizen engagement by giving admins a user-friendly, omnichannel Campaign Builder and intuitive interface. Optimize revenue and wellness outcomes from proactive outreach giving agents access to critical citizen data & personalized context.
Intelligence Improves Right Party Contacts & Citizen Experiences
Reach citizens with the right messages at the right times. Federal, State & Local government entities use two-way messages to notify, update & communicate. Acqueon improves public sector processes such as tax collection, appointment reminders & emergency notifications.
Built-In Comprehensive Compliance
Modernized citizen engagement strategies require public sector organizations to prioritize compliance, safety and data privacy. Acqueon's built-in, comprehensive Compliance Suite includes modules for TCPA, HIPAA, DNC, GDPR, OfCom & much more.
Simplify Citizen Engagement & Campaign Management
Our cloud-based, advanced campaign manager makes it easy for Government and Public Sector organizations to provide seamless voice & digital citizen engagement experiences. Proactive updates to citizens about overdue bills, voting, public transportation & access programs, appointment reminders & emergency notifications— federal, state, local and non-profit agencies use Acqueon for effective outbound communication.
Powerful, Pre-Built Integrations
Our citizen engagement platform offers powerful, pre-built integrations with leading contact centers, CRMs, third-party payment providers & outside agencies. Agents get a single, unified solution that eliminates time-consuming steps and streamlines government processes. New integrations can be built to quickly Need to connect with other business tools, platforms or specific-use systems? Acqueon’s flexible platform enables integrations to be quickly built and deployed for the most comprehensive and cost-effective citizen engagement strategy.
Unmatched Compliance & Security
Designed to mitigate TCPA, FDCPA (Reg F), CFPB & OfCom risk, Acqueon’s built-in, comprehensive Compliance Suite includes multiple layers of DNC filtering, wireless number identification, and scrubbing of litigation participants. The Compliance Suite is ISO/IEC 27001 certified and SOC 2 Type II compliant, meaning Acqueon is a validated and trusted cloud provider for governments and government agencies.
Achieve Your Citizen Engagement & Citizen Experience Goals with Acqueon.