Support and Resource Center
Find the information you need to leverage the full potential of Acqueon's products, features, and functionality across platforms.
Scheduled Monthly Maintenance of Acqueon Cloud Services.
We would like to inform you that the Acqueon team will be conducting scheduled infrastructure maintenance on our cloud services during the 3rd and 4th weekends of every month. These maintenance activities are essential to ensure the continued reliability, security, and performance of our services.
What to Expect:
- Timing: Maintenance activities will occur during the weekends specified below.
- Impact: During this period, there may be intermittent downtime or temporary disruptions to Acqueon cloud services. We will make every effort to minimize the impact and ensure that services are restored promptly.
Maintenance Schedule
| Region | Timezone | Start Time | End Time |
|---|---|---|---|
| AE | Every 3rd Sunday (AEDT) | 13:30 | 21:30 |
| US | Every 3rd Saturday (CST) | 22:30 | 06:30 |
| EU | Every 4th Sunday (CET) | 02:00 | 10:00 |
How You Can Prepare:
We kindly request you to plan your activities and workflows accordingly during the maintenance windows. This will help reduce the risk of disruptions to your operations.
We appreciate your understanding and cooperation as we work to enhance our infrastructure. Should you have any questions or require assistance, please feel free to contact our support team at [support email/phone number].
Thank you for your continued support.