- When operating as a Data Controller and when transferring personal data between members of Acqueon group of companies (“Group Members”) (e.g., for purposes related to Human Resources, Marketing, Sales, etc.).
- When we process personal data as a Data Processor (or a Sub-processor) for or on behalf of our customers or partners (e.g., hosting customer workloads that may contain personal data), and
- When we, operating as a Data Controller or a Data Processor, entrust a third-party (e.g., vendor or supplier) to process personal data on our behalf.
The principles described in this Policy apply to all Group Members when processing any personal data and we are all accountable for ensuring that we are able to demonstrate how we comply with this policy.
This policy applies regardless of the origin of the personal data that we process, the country in which we process personal data or the country in which a Group Member is located and is applicable for all employees, consultants, entities, contractors, customers, principals, suppliers, and vendors, who have access to Acqueon Technologies corporate data. All these personnel are referred as users in this policy document. This policy also applies to all equipment that is owned or leased by Acqueon or used on its network which may contain organization data.
Personal Information- As used in this policy, “personal information” means any information that may be used, either alone or in combination with other information, to identify an individual. When we combine any non-personal information with personal information (e.g., technical information, such as the type of browser or operating system that you use), we treat the combined information as personal information. Applicable Data Privacy Laws- means the data protection laws in force in the territory from which a Group Member processes personal data under this Policy or otherwise applicable to processing of the in-scope personal data. Data Controller- are the people who, or organisations which, determine the purposes and means of the processing of personal data. They are responsible for establishing practices and policies to ensure compliance with the law. Data Processor- are any person or organisation that is not a data user (or employee of a Data Controller) that processes data on behalf of and in accordance with the instructions of the Data Controller (for example, a supplier which handles data on our behalf or Acqueon handling personal data on behalf of its customers or partners). Data Subject- means a living individual who can be identified, directly or indirectly, by reference to personal data.
4. Collection of personal information
Personal Information You Provide to Us: Acqueon Technologies may collect certain personal information when someone voluntarily sends a direct mail inquiry, an email or online registration, registers to download documents from the Sites, participates in seminars or webinars, requests Company information at tradeshows, applies for a job via the Sites, requests information, or purchases goods or services, via the Sites. Examples of such personal information include, but are not limited to, individual names, telephone numbers, email addresses, company name, mailing address, account username and password, job title and financial information such as a credit or debit card number. If you apply for a job via the Sites, we may also collect personal information via your resume or any cover letter you choose to upload, or via any social media profile to which you elect to provide access. We process personal information, you provide to us either in connection with our legitimate business interests, or to the extent necessary for performance of a contract with you, your company, or our customer.
Personal Information Collected Through Cookies and Similar Technologies Acqueon Technologies may collect certain information, including personal information, automatically from visitors to its Sites, and those of its subsidiaries, including the IP address, time visited, pages viewed and related information. When you visit the Sites, open emails from Acqueon Technologies, use its apps or interact with its related tools, widgets or plug-ins, Acqueon Technologies may collect certain information by automated means, such as through cookies, web beacons, local storage, scripts, pixels and web server logs. The information collected in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on the Sites, dates and times of Site visits, metadata and other information associated with other files stored on your device. Acqueon Technologies may uses Google Analytics to help analyze the traffic on the Sites. We process personal information collected through cookies or similar technologies either in connection with our legitimate business interests in operating the Sites, performing the services, or operating our business, or otherwise to the extent you have agreed that we may do so.
Mobile Applications When you download and use our mobile applications, we may automatically collect information on the type of device you use, operating system and version and system and performance information. We collect this information to help us measure app usage and better understand user demographics and event attendance. With your consent, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. We process personal information collected via our mobile applications in connection with our legitimate business interests in operating the Sites, performing the services, or operating our business, or otherwise to the extent you have agreed that we may do so.
Personal Information Collected Through Use of Our Services or Products Acqueon Technologies may collect certain personal information that is provided during the use of our services. This includes personal information contained in semi-structured and unstructured data hidden in electronic documents, images and emails provided by our customers when using our services. This data will be processed for the purposes of operating our Sites and providing our services. We also use this data for our internal training and quality purposes, and to enhance, research and analyze our service offerings and models. Examples of such personal information include, but are not limited to, individual names, telephone numbers, email addresses, job titles and contact information contained in invoices or emails. Personal information may relate to our customer’s employees, contractors or their customers or service providers. The legal basis for processing this personal information is (i) our legitimate interests, namely performing our services, or monitoring and improving our Sites and services, or (ii) necessity for performance of a contract between you, your company, or our customer, and us.
Information we receive from other sources< We receive information about you from other Service users, from third-party services, from our related companies, social media platforms, public databases, and from our business and channel partners. We may combine this information with information we collect through other means described above. This helps us to update and improve our records, identify new customers, create more personalized advertising, and suggest services that may be of interest to you.
Payment Information We collect payment and billing information when you register for certain paid Services or Products. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.
Acqueon Partners We work with a global network of partners who provide consulting, implementation, training, and other services around our products. Some of these partners also help us to market and promote our Services, generate leads for us, and resell our Services. We receive information from these partners, such as billing information, billing and technical contact information, company name, what Acqueon Services or Products you have purchased or may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.
5. Use of personal information
Acqueon Technologies uses your personal information to monitor the performance and improve the quality of its Sites, respond to requests about the Company and its business, provide information about products and services, fulfil customer requests, and for other business purposes and/or to comply with various legal and regulatory obligations. Acqueon Technologies may also use your personal information to send you information about its other products and services and for other specified marketing purposes. Acqueon Technologies processes your personal information either for performance of a contract with you or in circumstances where it has a legitimate interest to do so. Acqueon Technologies may use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (a) customizing user visits to the Sites, (b) delivering content tailored to users’ interests and the way our users browse the Sites, and (c) managing the Sites and other aspects of its business. You can change your cookies settings in your browser, however, please note that without cookies you may not be able to use all the features of the Sites. We use information about you and your Service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent, or illegal activity, including violations of Service policies. With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services or Products, with your permission. Legal bases for processing (for EEA users): If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
6. Sharing of personal information
7. Other uses of personal information
In addition to the uses described above, Acqueon Technologies will inform individuals of any other intended uses of their personal information at the time such personal information is collected or before such use is implemented including disclosure to third parties.
8. Data security and retention
9. Security of personal information by third parties
Acqueon Technologies will require that all third parties acting on behalf of Acqueon Technologies, and to which personal information is provided, give Acqueon Technologies adequate contractual assurances that they will safeguard all such personal information in a manner consistent with this policy.
10. Children under the age of 18
The Sites are not intended for children under the age of 18. Accordingly, we do not intend to collect personal information from anyone we know to be under 18 years of age.
11. Advertising and newsletters
12. Territories and transfers
Personal information collected by Acqueon Technologies may be stored and processed in your geographic region, in the United States or in other countries in which Acqueon Technologies, or its service providers, maintain facilities or operations. If you are in the European Economic Area, it may be necessary for your personal information to be transferred to, and processed in, other countries including the United States. If we transfer your personal information outside of the European Economic Area to a country or framework not determined by the European Commission and/or the United Kingdom as providing an adequate level of protection for personal information, the transfer will be under an agreement which includes European Union and/or United Kingdom requirements for such transfers, such as standard contractual clauses. The European Commission, and United Kingdom, approved standard contractual clauses are available here.
14. California requirements
Exercising your rights: If you are a California resident, there are some additional rights that may be available to you under the California Consumer Protection Act (“CCPA”). This policy explains the tools that we have made available to you to exercise your data rights under the CCPA, such as the right to deletion and the right to request access to the categories of information we have collected about you. We encourage you to manage your information, and to make use of the privacy controls we have included in our Services. You will not be discriminated against for exercising any of your privacy rights under the CCPA. In order to protect your information from unauthorized access or deletion, we may require you to provide additional information for verification. If we cannot verify your identity, we will not provide or delete your information.
Sharing your personal information: We don’t sell your personal information. We do share your information with others as described in the “sharing of personal information” section of this policy. We also show ads that we think are relevant. We’ve provided more information about how you can manage your advertising, and do-not-track preferences, within this policy.
Processing your information: This policy describes the categories of personal information we may collect, the sources of that information, and our deletion and retention policies. We’ve also included information about how we may process your information, which includes for “business purposes” under the CCPA – such as to protect against illegal activities, and for the development of new products, features, and technologies. If you have questions about the categories of information we may collect about you, please be sure to visit the section of this policy called, “Collection of Personal Information.” For more details about our processing activities, please be sure to visit the section called, “How we use information we collect.” If you have any questions or would like to exercise your rights under the CCPA, you can reach out to us at firstname.lastname@example.org.
Acqueon Technologies may amend or modify this policy from time to time. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by posting the amended or modified version on its website at www.acqueon.com. This policy may also be changed, or limited, to comply with legal or regulatory requirements, or as otherwise allowed or required by law. We encourage you to regularly review this Privacy Notice, and we will always indicate the date the last changes were published.
16. Contact information
Questions or comments about this policy, or concerns or complaints about possible violations, should be sent to email@example.com or to:
Information Security Officer
Acqueon Technologies, Inc
Suite 1050, 5215, Williams Square,
North O’Connor Blvd,
Irving, Texas, 75039 USA