Omnichannel Campaign Manager: Acqueon Engagement

Use our advanced outbound Campaign Manager & dialer with any leading Contact Center solution. Stay Compliance-Ready and supercharge revenue generation, collections & revenue recovery and customer retention with AI-powered omnichannel campaigns, intelligent workflows & automation.

Improve Human Engagement with Consumers & Increase Revenue Results

B2C enterprises are challenged to effectively engage with consumers to drive revenue generation (sales, expansion & retention) and revenue recovery (first-party collections).

That’s where Acqueon fits.

We solve consumer engagement challenges and deliver BIG revenue outcomes using AI-powered revenue intelligence to increase Right Party Contacts & Agent Productivity.



Powerful Omnichannel Campaigns for Proactive Revenue Generation, Collections & Customer Retention

Maximize customer contact rates by contacting people on their preferred channel (voice, SMS/messaging or email) at the exact time they’re most likely to answer. Acqueon offers full dialing options–Preview, Progressive, Predictive & Agentless–for the best mix of live agent, agent-assisted & automated campaigns.

Fully Integrated Call Compliance

Always stay safe & compliance-ready. Our built-in Compliance suite checks (in real-time) for any new contacts your campaigns must avoid. Keep compliant with TCPA, DNC, FDCPA (aka “Reg F”), GDPR, CCPA & extensive regulations with simple, built-in campaign controls. Use the included Right-to-Know & Right-to-be-Forgotten workflows/reporting to round-out complete campaign compliance.

Optimized Campaign Execution

Campaign Manager is an intelligent workflow engine guided by automation and predictive algorithms that increase Right Party Contact rates & improve revenue outcomes. Fuel campaigns with revenue intelligence AI and smart prioritization rules that define who gets contacted, how/when to outreach & how re-try sequences are executed. Use Next Best Action intelligence to deliver personalized engagement experiences that get results and strengthen brand trust. Need to modify a campaign? It’s easy and fast using the intuitive Campaign Builder.

Trustworthy Customer Engagement

Break through scams and unwanted robocalls with Acqueon Identity, an innovative solution allowing mutual identity verification. Boost connect rates with secure notifications of upcoming calls through existing mobile apps. Let customers verify the authenticity of your message and decide to take your call now or request a callback at a more convenient time.

Intelligent Campaign Design

Connect to all your data sources using native CRM / EHR integrations & connect to your custom apps /  file imports using APIs. Acqueon’s ingestion engine onboards & consolidates any number of data sources into our built-from-the-ground-up data engine. This engine is the foundation of Acqueon’s advanced campaign manager, contact/list segmentation capabilities,  predictive models (Best-Time-To-Call, Best Channel to Use) &  propensity models (Propensity to Pay, Propensity to Buy).