Acqueon, a leading conversational engagement software company, today announces that Vikas Nehru has joined the company as Chief Technology Officer (CTO). Nehru brings over 25 years of experience to the newly created position to accelerate the company roadmap and solidify its early leadership position in the omnichannel engagement cloud software across sales, service, and collections.
Nehru joins from 3CLogic, a Contact Center as a Service (CCaaS) provider where he was CTO. Prior, Nehru was CTO as Verint (Nasdaq: VRNT), instrumental in expanding the company portfolio through organic innovation and acquisitions. Before, Nehru spent a decade at Kana in various engineering leadership roles, leading the company pivot to the cloud, and driving the creation of one of the first digital customer service suites combining interaction, process, and knowledge management.
“We are thrilled to welcome Vikas to our executive team. His track record of executing ambitious roadmaps and innovating markets with new product combinations will be precious assets for the next phase of our growth.”
– Ashish Koul, CEO , Acqueon Technologies Inc.
“Acqueon vision for enabling proactive engagement using data, analytics, and AI across channels and contact center platforms is powerful. I am excited to join and lead the engineering team that will deliver on it.”
– Vikas Nehru, Acqueon CTO.