Acqueon is proud to be a new Genesys AppFoundry Partner and sponsor at Genesys Xperience 2023! With our outbound campaign management capabilities now available in the AppFoundry Marketplace, Acqueon + Genesys are providing B2C organizations with modern, all-in-one customer engagement solutions that drive BIG revenue outcomes! Together at Xperience we’ll join industry leaders, visionaries & innovators to explore bold new ways to deliver personalized CX with Experience Orchestration. Xperience 2023 takes place June 19-21 at the Gaylord Rockies Resort & Convention Center.

Be sure to stop by Booth 30 to learn more about our customer engagement solutions for Genesys Cloud CX, now all available on AppFoundry:

  • Acqueon Engagement: Advanced Campaign Manager with a built-in Compliance Suite; seamlessly integrated with Genesys Cloud CX & all leading contact centers. Proven to fuel BIG revenue generation and revenue recovery outcomes for B2C Enterprise customers in banking, insurance, healthcare, government, retail and any vertical with outbound customer engagement needs.
  • Acqueon AiQ: Real-Time Conversational Intelligence Suite with real-time agent guidance & coaching plus new AI-powered Call Summarization that automates note-taking and eliminates tedious After Call Work for agents!
  • Acqueon EHR Connector— Epic Edition: Workflows for the most commonly used Epic EHR modules, directly in the   agent desktop, IVR, and/or Bot. Easy access to comprehensive patient data for Scheduling, Pharmacy, Referrals & Triage reduces AHT & optimizes patient satisfaction.

Want to learn how our solutions can transform your customer or patient engagement strategy & improve Right Party Contact, Agent Productivity & Revenue results? Email Lisa McDermott (lisa.mcdermott@acqueon.com) or Mike Harakal (mike.harakal@acqueon.com) to set up time to connect at the show!