Revenue Generation. Revenue Recovery.
Unmatched Revenue Outcomes from Proactive Customer Engagement.
(NEW!) Call Summarization eliminates manual note-taking, minimizes After Call Work & slashes Average Handle Time. AI automates post-call notes to maximize precious agent time & revenue outcomes.Learn More
Increase agent productivity with a single-pane-of-glass Agent Experience. Use Acqueon Desktop as a standalone solution. Or, add Acqueon widgets to your own Contact Center or CRM desktop. Need a custom desktop? Use Acqueon's API to create a tailor-made desktop solution.Learn More
Add your inbound & outbound telephony to the agent's Salesforce desktop or Acqueon's expertly-built Epic EHR desktop. Maximize agent productivity AND the customer experience by combining complete customer and patient data with call controls in one screen. Or, use our Epic API Hub to optimize your IVR/IVA for extraordinary self-service.Learn More
Use Cases & Verticals
Increase Right Party Contact rates & improve win rates on outbound revenue generation use cases: outbound sales, speed to lead & customer retention.
Recover more revenue and modernize Collection operations; create better CX & stronger customer relationships in the process.
Proactive service and 5-star support is what modern consumers demand— upsell more and increase retention with proven solutions built for what consumers expect.
Accelerate new policy sales and renewals; get paid faster and prevent customer churn using proactive omnichannel campaigns.
Banks & Lenders
Banks & Lenders
Supercharge sales and collections revenue from Credit Cards, Loans & Mortgages; stay safe with built-in outbound compliance.
Direct Performance & Revenue Increases Using Acqueon
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Right Party Contacts
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What Our Customers Say
We were impressed by Acqueon’s Answering Machine Detection and Call Progress Analysis capabilities and wanted to leverage the added capabilities Acqueon offers with Agentless, Preview, Predictive & Progressive dialing.
Enterprise Architecture Director, Top U.S. Health Insurance Provider
We needed a way to slice and dice campaign lists and implement the best time to call/right party contact functionality. We started looking for a tool and Acqueon was highly recommended by other Cisco customers. We also wanted better real-time and historical reporting functionality. Acqueon is the perfect enhancement to the Cisco UCCX auto-dialer.
Director, Unified Communications Technology, National Wholesale Mortgage Lender
With Acqueon's list and campaign management we gain the ability to manage collections campaigns more gradually. We can choose which client we contact and when based on factors selected by the business, without technical team intervention, giving new visibility to the customer team.
IT Director, Mid-Market Financial Services
This upgrade was seamless with Acqueon support. The project team in Acqueon have a wealth of experience in all areas. Professional, dedicated, always available to answer questions and also give best advice on the product. Our business leads couldn't operate without the rich features built in to the application.
Telephony Lead, Aviva Insurance Company
The Acqueon LCM application is very easy to use. The resources that assisted helping us get it set up were very responsive to all questions and inquiries. Acqueon has provided a very efficient way of managing outbound contact campaigns. Creating new campaigns is a breeze compared to tools we have used in the past.
Head of Customer Relations, National Utilities Organization
Alliances With the Industry's Best
A strong and growing partner ecosystem is the lifeblood of Acqueon. Together with the world’s most sought-after CCaaS & CX trailblazers, Acqueon is fueling growth & revenue outcomes for our B2C enterprise customers.