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Revenue Generation. Revenue Recovery.

Unmatched Revenue Outcomes from Proactive Customer Engagement.

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Products

Acqueon Engagement Campaign Manager Dashboard
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Advanced omnichannel Campaign Manager with built-in call compliance— maximize Right Party Contacts, agent productivity & revenue outcomes across Sales, Collections & Service outreach.

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Real-time Conversational Intelligence Suite for maximum agent productivity & revenue outcomes— (NEW!) AI-Powered Call Summarization eliminates manual note-taking, reduces After Call Work & slashes Average Handle Time. Maximize precious agent time & revenue outcomes!

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Acqueon Agent Desktop Experience
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Increase agent productivity with a single-pane-of-glass Agent Experience. Use Acqueon Desktop as a standalone solution. Or, add Acqueon widgets to your own Contact Center or CRM desktop. Need a custom desktop? Use Acqueon's API to create a tailor-made desktop solution.

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Acqueon EHR Connector for Epic
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Add your inbound & outbound telephony to the agent's Salesforce desktop or Acqueon's expertly-built Epic EHR desktop. Maximize agent productivity AND the customer experience by combining complete customer and patient data with call controls in one screen. Or, use our Epic API Hub to optimize your IVR/IVA for extraordinary self-service.

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Solutions

Use Cases & Verticals

B2C enterprises have major consumer engagement challenges. Acqueon converts outbound outreach to Right Party Contacts and consumer interactions into BIG revenue results.

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Use Case:
Sales

Use Case:
Sales

Increase Right Party Contact rates & improve win rates on outbound revenue generation use cases: outbound sales, speed to lead & customer retention.

Use Case:
Collections

Use Case:
Collections

Recover more revenue and modernize Collection operations; create better CX & stronger customer relationships in the process.

Mortgage Services

Mortgage Services

Proactive service and 5-star support is what modern consumers demand—  upsell more and increase retention with proven solutions built for what consumers expect.

Healthcare Payors

Healthcare Payors

Accelerate new policy sales and renewals; get paid faster and prevent customer churn using proactive omnichannel campaigns.

Banks & Lenders

Banks & Lenders

Supercharge sales and collections revenue from Credit Cards, Loans & Mortgages; stay safe with built-in outbound compliance.

Healthcare Providers

Acqueon provides patient engagement solutions for healthcare providers

Healthcare Providers

Optimize patient and member engagement. Eliminate costly missed appointments, increase appointment revenue & improve health outcomes.

Direct Performance & Revenue Increases Using Acqueon

+ 0 %

Agent Productivity

+ 0 %

Right Party Contacts

+ 0 %

Engagement Rate

Reviews

What Our Customers Say

We were impressed by Acqueon’s Answering Machine Detection and Call Progress Analysis capabilities and wanted to leverage the added capabilities Acqueon offers with Agentless, Preview, Predictive & Progressive dialing.

Enterprise Architecture Director, Top U.S. Health Insurance Provider

We needed a way to slice and dice campaign lists and implement the best time to call/right party contact functionality. We started looking for a tool and Acqueon was highly recommended by other Cisco customers. We also wanted better real-time and historical reporting functionality. Acqueon is the perfect enhancement to the Cisco UCCX auto-dialer.

Director, Unified Communications Technology, National Wholesale Mortgage Lender

With Acqueon's list and campaign management we gain the ability to manage collections campaigns more gradually. We can choose which client we contact and when based on factors selected by the business, without technical team intervention, giving new visibility to the customer team.

IT Director, Mid-Market Financial Services

This upgrade was seamless with Acqueon support. The project team in Acqueon have a wealth of experience in all areas. Professional, dedicated, always available to answer questions and also give best advice on the product. Our business leads couldn't operate without the rich features built in to the application.

Telephony Lead, Aviva Insurance Company

The Acqueon LCM application is very easy to use. The resources that assisted helping us get it set up were very responsive to all questions and inquiries. Acqueon has provided a very efficient way of managing outbound contact campaigns. Creating new campaigns is a breeze compared to tools we have used in the past.

Head of Customer Relations, National Utilities Organization

Partners

Alliances With the Industry's Best

A strong and growing partner ecosystem is the lifeblood of Acqueon. Together with the world’s most sought-after CCaaS & CX trailblazers, Acqueon is fueling growth & revenue outcomes for our B2C enterprise customers.

More about our Partners